Learning Resources Collection

This timely book focuses on an overview of the fundamentals behind high-performance workplaces underpinning occupants’ satisfaction, health, and productivity. To this end, it covers human, environmental, and organisational aspects proven to be of great relevance to the design of high-performance workplaces. Perhaps most significantly it looks at these characteristics both before and after the start of the COVID-19 pandemic. From the exodus from private offices to the rise of open-plan workplaces, where, how and when people work was changing rapidly pre-COVID. Post-COVID, pandemic-imposed restrictions banished workers from offices into their homes fast, leaving organisation scrambling to keep workers functioning away from HQ. After the immediate shockwaves set by the pandemic, workers and organisations have had the time to learn about positives and negative aspects of remote working with the vast majority now questioning the need to go back to HQ and the purpose of offices. In this book, the contributors share and discuss lessons learned from research conducted in workplaces pre- and post-2020 with a view of providing a clear picture about what high-performance workplaces are about, including the key drivers behind workers’ satisfaction, health, and productivity. This handbook builds on a programme of applied research conducted in workplaces led by the editors over the last decade which is aimed at understanding the synergies between the design, performance, and experience of spaces. It examines ergonomics, biophilic design, acoustics, indoor air quality, thermal comfort, diversity, leadership, psychological safety, culture, and much more. Research findings are presented side-by-side with case studies selected from the research database led by the editors. Industry experts add to the academic voice, reinforcing the authenticity of this book and its relevance to other stakeholders found outside the academic arena, including the property and design industry, students, government, and the community in general.

This highly readable career development book reveals dynamic aspects of the workplace that are hidden to many, ignored by others--factors that can make or break careers. There are many key questions about work that most individuals never consider. How can workplace norms affect our careers in powerful ways? How do sex-role stereotypes impact our behaviors? When are "teams" not teams? How does organizational culture profoundly affect your workplace? What questions should you ask yourself about your boss? What factors most affect job satisfaction and success? Decoding the Workplace: 50 Keys to Understanding People in Organizations is a must-read for anyone wanting to better understand the workplace and become more effective and successful. Written by a former management consultant to the U.S. Air Force and a professor and organizational behavior scholar, this definitive work explains many of the dynamics at play in our organizations. Beyond being informative, insightful, and beneficial to any employee, regardless of job status or experience, it is highly readable, entertaining, and thought-provoking. * Provides easy-to-read information that allows readers to better understand the workplace around them, the behavior of others, and even themselves * Discusses 50 keys for unlocking the workplace and illustrates key concepts through dozens of stories and practical examples * Presents insights grounded in what management scholars know about human behavior, management, and the workplace * Offers proven advice that can help readers be more effective, regardless of what stage they are in their careers

Timely advice for getting a grip on information overload in theworkplace This groundbreaking book reveals how different kinds ofinformation overload impact workers and businesses as a whole. Ithelps businesses get a grip on the financial and human costs ofe-mail overload and interruptions and details how working in aninformation overloaded environment impacts employee productivity,efficiency, and morale. Explains how information'often in the form of e-mail messages,reports, news, Web sites, RSS feeds, blogs, wikis, instantmessages, text messages, Twitter, and video conferencingwalls'bombards and dulls our senses Explores what we do with information Documents how we created more and more information overcenturies Reveals what all this information is doing Timely and thought-provoking, Overload! addresses the realityof'and solutions for'a problem to which no one is immune.

In the face of fiscal scandals like Enron, this book offers a powerful research-based, field-tested model for building trust within an organization. With 70 percent new material, this revised and expanded edition is less academic than the first edition and includes new examples, tips, tools and exercises.

Vous vous sentez submergé ? Vous connaissez une période de crise dans votre vie ? Nous connaissons tous des périodes difficiles au cours de notre vie : le deuil et les changements, la pression et le stress, les moments d'anxiété, de dépression et de panique, des relations difficiles au travail ou à la maison... Il peut alors nous arriver de nous sentir submergés. Le Petit Manuel de la gestion de crise, rédigé par trois spécialistes en coaching personnel et professionnel, analyse les situations de crise les plus courantes et offre de réelles solutions pour les surmonter la tête haute. Ce manuel de développement personnel et professionnel est à mettre entre toutes les mains; il offre des solutions efficaces à un panel de situations quotidiennes courantes !

Relationships are complicated. Yet it's an unfortunate reality that while most of us have to learn complex geometry that we'll probably never use, we don't get a single formal lesson in how to relate to others. In this one-stop guide, psychologist Melanie Joy reveals the common psychological dynamics that underlie all kinds of relationships--with a romantic partner, friends, family members, colleagues--in short, with anyone in any situation. Understanding these dynamics will help you make all your relationships healthier and more resilient. Relationships are like bodies: they get sick when their immune system is weaker than the germs that stress them. Drawing on the most relevant research as well as on her own extensive experience as a psychologist, Joy explains how to strengthen your relational immune system to resist not only interpersonal stressors but also largely invisible yet potentially devastating societal stressors like racism and sexism. With this understanding, you can cultivate relationships that consistently reflect core moral values and honor the dignity of everyone involved. Resilient relationships are not only a source of joy and fulfillment for those who are in them, they also support the thriving of the organizations and communities of which we all are a part.